Archive for December, 2010
December 13 th
Applications Provide Carrier With Robust Subscriber Analysis and Commission Payment Capability
TORONTO, CANADA, December 13, 2010 — Scorecard Systems Inc., the global leader in reporting and analysis solutions for telecommunications companies, today announced that it has deployed its Subscriber Analysis Application (SAA) and Commission Manager solutions for Revol Wireless, a regional wireless carrier based in Independence, OH. The solutions provide the carrier with a robust, accurate and rich subscriber reporting and commission calculation solution. Scorecard’s applications, which drive deeper, more accurate reporting of customer activity, reduce subscriber acquisition costs, and put analytical ability directly in the hands of end-users, have been deployed at dozens of carriers throughout North America and Europe and currently measure results for over 150 million subscribers.
Revol Wireless, a leading provider of unlimited, nationwide wireless communications services, is now benefitting from a complete picture of customer interaction. The Subscriber Analysis Application, integrated with Revol’s existing Business Intelligence tools, provides a robust, detailed solution to track customer and service activity, and provide management and analyst users with the ability to drill down to lowest level of detail. The Commission Manager has significantly decreased the manual time spent in generating commissions and will be much easier to use, maintain and enhance than Revol’s previous process.
“The Scorecard solution integrates with our existing data warehouse enhancing our operational reporting, performance dashboards and analytics. It also provides us with an automated tool for calculating and managing commission payments,” said George Mehok, Chief Information Officer for Revol Wireless. “More importantly, we now have a comprehensive view of subscriber activity information, which enables Revol to gain deeper insight into sales and churn. In addition, the Commission Manager system leverages the subscriber activity data to improve the compensation process by ensuring more accurate payments, providing immediate feedback to sales channels, reducing manual errors and commission overpayments, and systematically detecting fraudulent activity. ”
“We are pleased to have successfully deployed our Subscriber Analysis Application and Commission Manager for Revol Wireless. This deployment continues our long tradition of partnering with regional US carriers over the last 15 years,” said Simon Marwood, Scorecard’s CEO. “Many carriers struggle with manual commission payment processes that require whole teams of analysts. Subscriber reporting has also been a challenge in the industry for a long time, and Revol Wireless will now avoid the intricacies of trying to build a long-term solution in-house by leveraging our industry-proven solution. The capabilities the system provides will have a direct impact on reducing subscriber acquisition costs, and will allow Revol Wireless sales and marketing management to more effectively design commission plans and quickly monitor their success in a highly competitive market.”
About Revol Wireless
Revol Wireless is a privately held, wireless communications provider that is headquartered in Independence, Ohio, a suburb of Cleveland. Revol Wireless offers unlimited wireless service to any phone number – wireless or landline – for one flat monthly rate – without requiring long-term contracts or deposits. Revol’s high quality, all digital wireless network provides the platform to offer truly unlimited service at a very affordable rate. Revol is a refreshing alternative from the traditional long term contract wireless communications companies.